Returns Policy New add by Farhan
At Inspired Comforts, we want you to be wholly satisfied with your purchase. If you're not happy with your order for any reason, we offer a hassle-free returns policy to make the process as easy as possible.
Eligibility for Returns
To be eligible for a return, please ensure that:
Your item is in new, unworn, and unwashed condition.
The original tags and labels are still attached.
You initiate the return within 30 days of receiving your order.
How to Initiate a Return
To initiate a return, please follow these steps:
- Log in to your account on our website or contact our customer support team at email@example.com to request a return authorization.
- Pack your item(s) securely, including all original packaging and tags.
- Include a copy of your order confirmation or packing slip inside the package.
- Ship your return to the following address:
Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received the wrong item or a damaged product). In such cases, we will provide a prepaid return label.
Once we receive your return and inspect the item(s), we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 30 business days for the refund to appear in your account.
If you'd like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item on our website.
Final Sale Items
Certain items may be marked as "Final Sale" and are not eligible for returns. These items will be clearly indicated on our website at the time of purchase.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 10 days of receiving your order. We will provide instructions on how to return or exchange the item.
Changes to the Returns Policy
We reserve the right to make changes to our returns policy without prior notice. Any updates or revisions will be posted on our website.